The Attention Queue: One List of What Actually Needs You

The problem it solves

Contractor software is generous with notifications and stingy with priorities. Owners end up holding the real to-do list in their heads while three dashboards flash badges. The attention queue replaces that with one ordered list, and the order is opinionated.

• Leads that have not been answered, oldest and largest first.
• Quotes sent but not decided, with the follow-up already drafted.
• Invoices past due, ranked by amount and age.
• AI actions waiting for your approval.
• Jobs missing something — a crew, a date, a cost — that will bite later.
• Manual tasks you added yourself, with urgency levels.

Human review on every AI action

Everything ayrflow's AI produces — a quote, a customer reply, a follow-up email, a scheduling change — arrives as a draft in the review queue with its reasoning visible. You approve, edit, or reject. Approvals can be batched when you trust a pattern, and undo is free and unlimited, so an accidental approval is a two-second problem rather than a phone call to a customer.

This is deliberate. Automation that sends on your behalf without asking is how contractors lose trust in software, and trust is the whole point of handing over the back office.

Tasks, assignment, and accountability

Alongside system-generated items you can add your own tasks the way you would in a reminders app: a title, an urgency level, and an owner. Tasks default to the admin and can be reassigned to any teammate or crew, and their status is visible on Today so following up does not require a text message asking whether something got done.

Why prioritization beats notification

A notification tells you something happened. A queue tells you what to do next. When the top item is always the highest-value unanswered thing in the business, working the list top-down is a strategy rather than a scramble — and an empty queue at 5pm means the office is genuinely done, not that nobody looked.

Frequently asked questions